Protecting The Injured In Arizona For More Than 30 Years

What flooring issues lead to customer falls?

People often associate slip and fall accidents with wet floors. While wet flooring does lead to many accidents, this is not the only type of flooring issue that can cause a fall. Even flooring with carpeting can pose a risk. If you own a business, keeping your floors in good condition and assuring that customers are aware of any issues is essential to preventing accidents.

EHS Today explains you need to consider any area where the floor differs, such as a change in slope or type of flooring, which can present a hazard.

Common issues

Common areas that will pose a risk include worn areas of tile, uneven wood boards, steps, slopes and cracks. Loose rugs or rugs that fold up are also an issue. Of course, wet flooring can become slippery and create a hazard. Do not forget about the parking lot and sidewalks where potholes and cracks can introduce a fall risk. Even dry items, such as sand or pebbles can make a floor difficult to walk on and make a customer fall.


You should assess your flooring areas. Look for any repair issues, such as loose boards, dips, uneven sections, ripped carpet, rolled rug edges, broken tiles or other signs of disrepair. Also, train employees to recognize issues and to report them as soon as possible. Remember to check walking surfaces inside and out to identify potential issues for which you could be liable.

Consider your average customer, too. The age of customers could predispose them to falls. Even the type of shoe a customer wears could affect his or her ability to walk safely on your floors.